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FOR HOME-SERVICE BUSINESSES

Automation that answers leads for home-service businesses

Every call, form and finished job gets a fast, friendly follow-up, even when your whole crew is on a roof, under a sink or behind a mower.

Cleaning, HVAC, plumbing, roofing, landscaping and pest-control businesses rarely lose work because the job was done badly. They lose it in the gaps: the call nobody could answer, the quote request that sat in an inbox until 9pm, the happy customer nobody asked for a review. I build small, reliable automations that close those gaps around the phone number, website form and job software you already use.

Book the $150 audit

$150 audit, credited against any build · builds from $1,500 · full pricing

SOUND FAMILIAR?

Where the money leaks

Calls ring out while you are on a job

Invoca reports that 27% of calls to home-services businesses go unanswered, and fewer than 3% of callers sent to voicemail leave a message.

Web leads wait hours for a reply

In a Harvard Business Review study of lead response, firms that made contact within an hour were nearly seven times as likely to have a real conversation with the buyer as those that waited longer. A form that is answered tomorrow is often already lost.

Reviews depend on someone remembering to ask

Only 4% of consumers say they never read online reviews of local businesses (BrightLocal, 2025), and email or text requests are the methods most likely to produce one. Without a routine ask after every job, your review count grows slower than your work deserves.

The office is the bottleneck

Quotes, reminders, follow-ups and "just checking in" texts all come back to the owner or one office manager. Most of it is the same five messages, repeated every day.

WHAT I BUILD

Automations that fix it

01

Missed-call text-back

When a call to your business number is not answered, the caller gets a text from your business within seconds, you get an alert, and the call is logged.

What changes: A missed call becomes a text conversation instead of a lost job, and you can see every call you need to return.

02

Instant web-lead reply

Replies to every website form or quote request in under 60 seconds by text or email, alerts the owner and logs the lead.

What changes: Customers hear back while they are still comparing companies, including at night and on weekends.

03

Follow-up that stops itself

Sends two short, polite follow-ups to leads who have not been contacted, and stops as soon as the lead is marked booked.

What changes: No lead goes quiet because someone forgot. Nobody gets chased after they have already booked.

04

Review request after every job

A couple of hours after a job is marked complete, sends the customer your Google review link and an invitation to reply privately if anything was not right.

What changes: Every customer is asked the same way, and a complaint reaches you the same day instead of turning up as a one-star review.

05

Appointment reminders and on-my-way texts

Sends reminders the day before and a heads-up when the tech is on the way, from the schedule already in your job software.

What changes: Fewer no-shows and locked gates, and fewer "when are you coming?" calls.

06

Quote follow-up

Checks unsigned quotes after a few days and sends a friendly nudge with a link to approve.

What changes: Quotes stop dying in inboxes, and your team only calls the customers who reply.

Works with what
you already use

  • Jobber
  • Housecall Pro
  • ServiceTitan
  • Workiz
  • Google Business Profile
  • Google Sheets
  • Twilio
  • QuickBooks
  • Gmail / Google Workspace
  • Microsoft 365
  • WordPress forms
  • Zapier

No new software to learn. If one of your tools cannot be connected reliably, the audit tells you before you spend anything on a build.

PRICING

Fixed prices, published

02 / AUTOMATION BUILD

The fixes, built and running — usually in about two weeks.

from $1,500from, fixed price

  • Fixed scope and fixed price, agreed in writing before work starts
  • Typically one to three connected automations around the tools you already use
  • Tested on your real cases before it goes live
  • A handover: how it works, what to do when something looks wrong, and full ownership
Start with the audit

03 / CARE PLAN

Someone watching it, fixing it and adding to it.

$500/moper month

  • Monitoring, with alerts when an automation fails
  • Fixes and small changes, without a new quote each time
  • One new automation every month
  • Cancel anytime — you keep everything that was built
Ask about care

EVIDENCE / HONEST VERSION

What I can show you

I have not worked with a home-service business yet, so you will not find home-service testimonials here, and I will not invent them. What you can check: the first three automations on this page are written up as free n8n templates (missed-call text-back, web-lead reply with follow-ups, and review request after a job). Ask and I will send them, so you can see exactly how they work before paying anything. My published case studies show the same building blocks in production. GrowthOS brings web, chat and phone intake into one customer record. The speech-to-text pipeline replaced a $20/month tool with one that costs about $1.80/month. Across my own systems: 14 workflows validated end to end and 267 recorded runs.

Data pipelines

One Canonical Intake, Three Channels — GrowthOS

A client-operations platform where web form, AI chat and AI phone call merge into one canonical intake record driving a 6-stage onboarding pipeline.

Static HTML/CSS/JS (framework-free) · nginx · n8n · NocoDB · Keycloak

Data pipelines

Whisper Transcription Pipeline

Replacing a $20/mo transcription SaaS with a self-built n8n pipeline on OpenAI Whisper and Claude Haiku: 91% cheaper, under 30 seconds per file.

n8n · OpenAI Whisper API · Anthropic Claude Haiku · NocoDB · Webhook Trigger

BEFORE YOU BOOK

Common questions

What does it cost?

Start with the Automation Audit for $150: a 45-minute call and a written map of where your business is losing time and leads, with a prioritised fix list. The $150 is credited in full against a build. Builds start at $1,500, fixed scope and fixed price agreed before work starts. The optional care plan is $500/month for monitoring, fixes, small changes and one new automation a month, and you can cancel anytime. Texting fees are billed by the provider to your own account, usually a small monthly amount.

How long until it is working?

Most first builds are live in about two weeks after the audit, including testing with your real phone number and form before anything reaches customers.

Do I have to change my software?

No. The automations work around what you already use: your phone number, your website form, Jobber, Housecall Pro, ServiceTitan or a Google Sheet. If a tool you rely on cannot be connected reliably, I will tell you during the audit instead of after you have paid for a build.

What happens if something breaks?

Every build sends an alert when a step fails, so problems get noticed instead of silently losing leads. Anything that does not work as agreed at handover is fixed as part of the build. After that, the care plan covers monitoring and fixes, or the handover notes let anyone else maintain it.

You are overseas. How does that work?

I am based in the Philippines and work remotely. Calls are scheduled in your local business hours. The automations themselves run around the clock, which is the point: they answer your customers at 10pm whether or not anyone is awake.

Sources

  1. Invoca: how much missed sales calls cost home-services businesses
  2. Harvard Business Review: The Short Life of Online Sales Leads (2011)
  3. BrightLocal: Local Consumer Review Survey 2025
  4. Google: Maps user-generated content policy on fake engagement and review gating

START WITH A $150 AUDIT

Where is your business losing
leads or hours?

Tell me what happens today and what keeps going wrong. I reply with times for a 45-minute audit call; you get a written fix list with fixed prices, and the $150 is credited against any build.

See pricing · Email instead · Read the project evidence